Iluvia professional | FAQ
Commonly Asked Questions
  • arrow_rightHow do I get samples of your products?
    Samples are available exclusively for salon professionals. If you are a stylist/ salon or beauty center representative please get in touch with us at [email protected]
  • arrow_rightIs iluvia product packaging recyclable?
    Yes, the product packaging is made of recyclable plastics. We urge you to clean the containers to allow better handling at recycling facilities.
  • arrow_rightCan iluvia Hard Water Shampoo be used in soft water?
    Yes. The iluvia Hard Water Shampoo is designed to work in varying hardness levels and works equally well in water without high TDS i.e. soft water.
  • arrow_rightDoes iluvia test on animals?
    No. We strictly do not test on animals and are proud to be cruelty free and 100% Vegan.
  • arrow_rightIs iluvia Hard Water Shampoo Vegan?
    Yes, iluvia Hard Water Shampoo is 100% Vegan and cruelty free.
  • arrow_rightWhere can I buy iluvia products?
    Iluvia is available across leading professional salons and spas across the country. iluvia is also available at leading e-commerce platforms retailing premium personal care and beauty solutions. Buy now (Amazon link)
  • arrow_rightWhere can I find information about your products?
    You can find information about our products on the individual product page. If you do not find the information you are seeking kindly write to us at [email protected]
  • arrow_rightAre your products safe to use during pregnancy and nursing?
    Iluvia products are safe to use during pregnancy and nursing. There is sufficient information supporting the safety of products when used as directed. For any queries we do recommend consulting with your doctor or specialist.
  • arrow_rightCan I request a list of the ingredients used?
    All of the ingredients used in a product are listed on the package or the label of the product itself. The complete ingredient list can also be found on the respective product pages.
  • arrow_rightWhat is pH of your products?
    The pH of any given iluvia product is not a measure of its effectiveness. Instead, the combination of our special formulation and technology are what actually provide your results. iluvia products are developed to be compatible with the natural biology of hair and skin, while ensuring the highest quality results. All products sold in the Indian market undergo approval and licensing from the Central Drugs Standard Control Organization, Government of India.
  • arrow_rightAre your products safe for those with a medical condition?
    While our products go through extensive safety testing to provide the best and safest possible products for our consumers, even the safest products may contain ingredients to which a few individuals may be sensitive. We suggest discussing your condition with your doctor and follow their advice regarding individual product usage.
  • arrow_rightAre your products approved by CDSCO?
    All iluvia products undergo safety testing at independent testing facilities and a complete approval and licensing process with the Central Drugs Standard Control Organization, Government of India. You can find the relevant licensing information on the individual product packaging.
  • arrow_rightAre there any instructions for product usage?
    You can find product usage instructions on the individual product page. Kindly write to us at [email protected] for any further queries.

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