Shipping Policy

We ship most orders within 48 business hours (not including Sundays or Government Holidays) of receiving them. In case of any delays or unplanned situations a team member will reach out to you.

We try to ship packages sustainably and try to reuse packaging material that may have been provided from shipments to the company to be part of a circular economy. We continue to work and move to greener alternatives.

In the current global scenario, please expect delays in shipments being delivered as most courier companies continue to face operating challenges. We work closely with shipping partners to resolve any issues at the earliest, however we are also limited in recourse to raising tickets and following up. We request your patience and understanding.

Shipping rates are a flat rate as mentioned unless special coupon codes or billing value is achieved. Shipping rates once charged cannot be refunded if an order shipment has been booked as we use prepaid shipping services. However, your order may still be eligible for cancellation and a refund for the product value will be issued if eligible.

List of Full-size products applicable for free shipping:
1. Hard Water Shampoo 200ml /950ml
2. Squalene Restorative Conditioner 200g /950g
3. Intensive Haircare Liquid 50ml 
4. Sulfate Free Shampoo 200ml /950ml 
5. Hair Repair Mask 200g/950g
6. Hair Protection Liquid 50ml 
7. Colour Lock Shampoo 200ml /950ml 
8. Colour Lock Mask 200g /950g
9. Repair Reviver Shampoo 200ml /950ml 
10. Repair Reviver Mask 200g /950g
11. 100% Pure Argan Oil 50ml