Contact Us
iluvia is a Registered Mark of Renaura Wellness Private Limited.
Corporate Address:
Renaura Wellness Private Limited
555, C Block, Brookfield, AECS Layout, Bengaluru - 560037
Product Queries (Whatsapp only):
+91 75988 48490
+91 97906 32854
support@renaura.com
iluvia aims for complete redressal of all customer concerns and complaints. Please find below the grievance redressal matrix
Level 1 - Customer Support (Whatsapp + Call + Email):
+91 97906 32854
contact@renaura.com
Weekdays 11am - 6pm only
(Upto 7 business day response for mail or whatsapp)
Level 2 - Grievance Redressal Officer (Email):
support@renaura.com
(Upto 5 business day response)
Level 3 - Nodal Grievance Redressal Officer (Email):
Nishant Gupta
nishant@renaura.com
(Upto 5 business day response)
Salon Support Line:
Please reach out to us on +91 97906 32854 for queries or order updates.