We ship most orders within 48 business hours (not including Sundays or Government Holidays) of receiving them. In case of any delays or unplanned situations a team member will reach out to you.
We try to ship packages sustainably and try to reuse packaging material that may have been provided from shipments to the company to be part of a circular economy. We continue to work and move to greener alternatives.
In the current global scenario, please expect delays in shipments being delivered as most courier companies continue to face operating challenges. We work closely with shipping partners to resolve any issues at the earliest, however we are also limited in recourse to raising tickets and following up. We request your patience and understanding.
Shipping rates are a flat rate as mentioned unless special coupon codes or billing value is achieved. Shipping rates once charged cannot be refunded if an order shipment has been booked as we use prepaid shipping services. However, your order may still be eligible for cancellation and a refund for the product value will be issued if eligible.